Goodworld reviews

Goodworld is an award-winning social impact platform with best-in-class customer service. From online donations and event fundraising to volunteer management, our partners rave about our user experience.

Jenn
Database Manager

"Goodworld = A++"

I cannot promote Goodworld enough! The team has been great and quick to respond with any questions or suggestions we have, and we've seen an uptick in our workplace campaigns due to the ease of the tool. We've started using it for our major events as well and are well on our way to work on implementation for other products.

Tonya S.
Founder

"Goodworld is a GOOD choice!"

We have been working with Goodworld for several years using their Spare Change program. It provides us with a great way to receive microdonations. The Goodworld team is amazing! Super responsive and always providing excellent communication and service. They're a delight to work with!

Emily U.
Volunteer Coordinator

"Great Start with a Knowledgable Team"

We're in the early stages of working with this team, and they've already been incredibly knowledgeable and patient—taking the time to walk us through every step and answer all our questions. They're also making it much easier for us to streamline and combine multiple platforms into one, which will be a huge help for our team.

Jaimie
Database Manager

"So glad we switched to Goodworld!"

Very pleased! Goodworld has upped our game when it comes to online giving, donation reporting and event management.

Jhovaan R.
Resource Development

"Handy for multiple campaigns and events"

I like it it's good we use it all the time. We get the best data about our donors when they use Goodworld.

Leia D.
Chief Operating Officer

"Easy & User Friendly Tool for Nonprofits"

It's been a good experience with Goodworld. The user interface is intuitive and easy to use for someone that doesn't use it as often as other staff members.

Whitney A.
Event Specialist

I have to give major kudos to the Client Success Team at Goodworld because anytime they've added a new feature or if I have a question they are super easy to get in touch with and always provide us with the best possible customer service.

Rana E.
Vice President

"Goodworld is user Friendly"

Fantastic. It has been very easy to learn and use. Our team has not had any problems with the platform. Very user friendly and easy to navigate. Very intuitive. Easy to export data to excel and then use as needed.

Tim W.
Executive Director

"Goodworld: a valuable service and a company with heart!"

GREAT! Their team has been terrific and they have helped us raise a great deal of contributions that otherwise might not have been received.

Verified Reviewer
Director of IT

"Modern Giving Solutions"

Goodworld has great support to end users and a great development team for customizations. The Goodworld product line is very modern, intuitive and reliable. Goodworld gives donors the ability to make impactful gifts without any of the roadblocks associated with outdated systems.

Lacey W.
SM, Corporate Engagement

"Meeting users where they are"

The Goodworld software is great, and the experience is significantly elevated by the Goodworld team that takes the time to listen, reflect, and react to client needs. They help build the technical platform and provide expert insights on how to best operationalize the products to targeted audiences.

Bhavani K.
Marketing & Development

"Great Product for Peer to Peer fundraising and Online Auctions"

I liked how we were able to use the software to host an online auction and also do peer-to-peer fundraising through our Board Members. The online auction was easy to set up and utilize. We were able to customize our pages and take advantage of many features.

Shelley H.
Chief Engagement Officer

"Huge Opportunity / Value for our Partners"

Working with Goodworld is a bright spot in my day. The software is far more user friendly than our previous solution and others I've used over the years. It takes the user experience seriously and helps our offering become useful to partners.

Danica L.
Development Manager

"Our non-profit loves Goodworld!"

We love its user friendly platform and how you can customize and tailor your deisgn to fit your branding. We also LOVE our service rep. She is always available and ready to help if we have any questions.

Verified Reviewer
Database Manager

"Goodworld is a must-have for United Ways!"

Goodworld has raised our online giving bar by leaps and bounds. Everything is customizable and our partner organizations love having their own giving link, access to real-time donations and customizable giving pages.

Bishop B.
Executive Director

"I Love Goodworld"

I love how Goodworld is easy and user friendly. Their donation pages are well designed and look professional.

Xochitl R.
Nonprofit Management

"Excellent Support! Above and beyond..."

I am impressed with the customer service this company offers!

Verified Reviewer
Nonprofit Management

"Helpful Tool with Robust Reporting and Functionality"

The reporting dashboards and filters are helpful to track progress against goals.

Linda K.
Nonprofit Management

"I would recommend Goodworld"

I have had a really great experience with Goodworld. Even with our more complex Salesforce integration we get personal service to help figure out our problems. I am amazed at the personal service and attention we get and I hope that never changes.

Lorraine R.
Nonprofit Management

"Excellent for Online Auctions!"

We use Goodworld for our online auction and most recently started using the peer-to-peer option. We had great success with our online auction. Tracking, donations, and receipts were easy to work with. They provided quick support when we initially started. So far we are very happy with the product.

Janet C.
Donor Management

"Elegant, User Friendly Portal for Donations"

Our donors loved the simplicity and ease of making a donation through this software, allowing us to onboard a significant amount of new donors. Our reactivated, recaptured and reacquired donations out-preformed our retained donors for the first time ever. Stellar customer support.

Forrest P.
Auction coordinator

"Super easy, really helpful"

Our art gallery had to switch to an online auction this year and I was on a tram of people in charge of running it for the first time. We were all nervous because it was our first auction and we had to figure out how to do it online, but thankfully the software end of things didn’t end up being one of the sources of stress. It was super surprisingly simple and all the people at Goodworld were super helpful and responsive. I’ve already recommended it to tons of other folks.

Denise D.
Director

"Very pleased with Goodworld!"

As a non-profit, we have several events throughout the year. We use Goodworld, Cheerful giving site to build our fundraising events and fundraiser profiles as it's very customizable and easy to use. The customer service is great, and they are very quick to respond to us with questions or help. Also, they are open to suggestions and are making changes/upgrades for an even better experience.

Verified Reviewer
Community Engagement Manager

Highly recommend using the Goodworld Platform!

We use the platform primarily for peer-to-peer fundraising, alongside statewide campaign efforts, virtual food drives, etc. This platform has helped us expand our donor base and increase community awareness about food insecurity in our state.

Verified Reviewer
Director

"The All-in-One Platform that makes you look GREAT in Performance Reviews"

Goodworld has been instrumental in leveraging our corporate partners to support the mission of Rebuilding Together Pittsburgh. Their platform made it easy for individuals, departments, and entire companies to craft custom fundraisers and engage staff and their networks. We've also run several successful events on the platform and plan to run two more this year. Having event attendees, corporate partners, and individual donors in one place streamlines our Development department and has created opportunities for engagement that wouldn't otherwise have been possible.

Susan P.
Executive Director

"A Good Value for the Money and Above Average Customer Service"

I was looking for an affordable product that we could sell tickets on, set up events, and accept donations. After many trials and errors, I tried Goodworld. I had my doubts because I thought you get what you pay for but my budget was tight!!! But I am so ready to admit how wrong I was. This product is easy to use (and I am not tech-savvy) and I am comfortable doing it. But the key selling point to me is their customer service. Any questions, any help, any issues - I have a response the same day and I have all the help I need to fix what I am struggling with. For this reason alone - I have no plans to leave Goodworld because why give up superior customer service!?

Kitty G.
Executive Director

"Goodworld makes online giving a snap!"

We use Goodworld for our online giving and events software platform. We started using it last year, and have been pleased with it's user friendly landing page and campaign set ups. It has definitely helped us streamline our online donation processing and overall online giving has increased. Additionally, we use the Events section for registration of participant and donor events which has gone very well so far. Settling under one platform makes importing data into our CRM much more effective.

Verified Reviewer
Senior Director, Corporate Engagement

"Powerful platform with top-notch customer experience"

Goodworld enables us to host activations ranging from payroll giving, one-time and recurring credit card donations, virtual events, volunteerism, and cause learning opportunities. We currently work with 45 companies to host their workplace giving programs soliciting more than 70,000 U.S. employees to raise nearly $2.4 million in support of our high-impact nonprofit partners. Our success in meeting client needs can be attributed to Goodworld's platform, adaptability and modern, user-friendly experience.

Verified Reviewer
Systems Manager

"A+ Service from Goodworld"

Goodworld offers fantastic features, but what truly sets them apart is their incredible team. They’re always responsive and ready to support us whenever questions arise. We've completed one phase of our implementation, focused on something we use daily, and the setup was seamless. I really appreciate how versatile and easy Goodworld is to use. It’s become an essential part of our workflow.

Verified Reviewer
Nonprofit Management

"Goodworld is easy to use with great customer service and I would 100% recommend if your goal is to raise money online!"

Goodworld has been an important tool for our organization to scale up our fundraising digitally. We've made good use of Goodworld's donation and event page creation tools to showcase our community's stories, digital campaigns, peer-to-peer campaigns, and virtual events for the broader public. The ease of creating our digital campaigns on the drag-and-drop page creation interfaces is notable.