Impact CRM
Advanced workflow automation and comprehensive reporting for established nonprofits. Goodworld's CRM is built for organizations that demand both power and personalization.
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A CRM poweredby intelligence
Everything you need to enrich supporter relationships, automate impact workflows, and drive meaningful engagement across your entire organization.
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Advanced reporting & analytics
Make data-driven decisions with comprehensive reporting tools that reveal donor patterns, campaign performance, and opportunities for growth.
✓ Report builder for fundraising, events, and volunteering
✓ Multi-designation disbursement and payout reports
✓ Campaign performance analytics with visual charts
✓ LYBUNT/SYBUNT reports
✓ Scheduled/automated reports
Contact & relationship management
Track detailed donor information, relationships, and engagement history to build stronger connections.
✓ Contact types (e.g., donors, prospects, volunteers)
✓ Relationship tracking (e.g., spouse, employer, family)
✓ Contact activity tracking
✓ Donor journey mapping
Advanced segmentation
Create precise donor and registrant segments with powerful filtering and tagging to reach the right audience.
✓ Contact segmentation and tagging
✓ Saved searches and filters
✓ Dynamic contact lists
✓ Multi-criteria filtering
Workflow automations
Streamline your operations with automated workflows that handle routine tasks, freeing your team to focus on relationship building.
✓ Batch action automations
✓ Drip campaigns
✓ Automated acknowledgments & tax receipts
✓ Triggered communications based on supporter actions
Dynamic groups & tags
Organize donors into meaningful groups with custom tags and saved searches that help you target the right people at the right time.
✓ Affinity groups and tagging
✓ Custom tag hierarchies
✓ Saved searches and smart filters
✓ Multiple contact lists
Email marketing & comms
Deliver personalized donor communications with comprehensive email marketing tools that track engagement and drive action.
✓ Email campaign management
✓ Thank you letter templates
✓ A/B testing capabilities
✓ Campaign performance analytics
✓ Constant Contact email integration
Automation that workswhile you sleep
Set up sophisticated donor journeys once, then watch as your CRM nurtures relationships, identifies opportunities, and drives impact 24/7.
Automated supporter workflows
Set up triggered communications that respond to supporter actions automatically, ensuring timely follow-up and consistent engagement.
Key automation triggers:
• First-time donation received
• Monthly giving lapse detected
• Major gift threshold reached
• Event attendance confirmed
• Anniversary dates approaching
AVAILABLE IN CRM PLUS
Finance & Accounting Suite
Manage your entire financial workflow from pledge tracking to final payout with purpose-built accounting tools designed specifically for enterprise nonprofits.
Batch transactions
Reduce manual data entry time with batch payment posting, bulk transaction editor, and CSV uploads
Invoice & payment tracking
'Bill me' pledges, manage payroll liabilities and distribute payments proportionally across donors and designations
Payouts management
Track and manage designation payouts with automated steward fees, status tracking, and payment alerts
Rollover revenue on multi-designation campaigns
Remove data wrangling and room for error on robust campaigns with sophisticated gift allocation and reporting tools.
✓ Multi-designation splitting
✓ Campaign tracking and analysis
✓ Complex payment allocation
✓ Multi-campaign analysis
Supporter managementrevolutionized.
Customize. Automate. Report.
Manage your digital fundraising activities in a dashboard built for success.
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